
NSW Reconstruction Authority — Northern Rivers Recovery
Data-driven recovery from one of Australia's worst flood disasters
Developed a forward-thinking data strategy for NSW Reconstruction Authority to support flood recovery operations across the Northern Rivers region — simplifying fragmented systems and delivering automated dashboards, reporting, and APIs to coordinate recovery at scale.
The Challenge
Following the catastrophic Northern Rivers flooding, NSW Reconstruction Authority faced fragmented data systems ill-equipped to coordinate recovery efforts at scale. Reporting was largely manual, data flows were disconnected across agencies, and the organisation lacked the analytical infrastructure needed to track recovery progress, allocate resources effectively, or provide timely visibility to decision-makers.
Our Approach
- ✓Conducted a current-state assessment of existing data solutions and identified opportunities to simplify and consolidate
- ✓Developed a forward-thinking data strategy aligned to recovery program objectives and multi-agency coordination needs
- ✓Designed and built executive dashboards and operational reports to support real-time decision-making across the recovery program
- ✓Implemented data automation pipelines to replace manual data handling and reduce reporting burden on recovery staff
- ✓Built APIs to enable seamless, reliable data exchange between recovery program systems and partner agencies
Results
- →Delivered a comprehensive data strategy enabling streamlined, evidence-based flood recovery operations
- →Automated reporting replaced manual processes, freeing recovery staff to focus on field operations
- →Executive dashboards provided real-time visibility across the full Northern Rivers recovery program
- →Data automation and APIs established a reusable framework applicable to future emergency response programs
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